Welcome to Lazada Help Center

Do I have to pay extra duties or taxes for Overseas Product?


No. All Overseas products from Lazada Marketplace are delivered at no additional cost to you since the stated price includes customs fees and import duties. You are not expected to pay any additional duties or taxes.

If you are asked by Customs or our logistics partner to pay duties, or requested to present a personal ID, please contact Customer Service to inform them of such for reibursement of the fees or cancellation of the order.

Note: If special customs clearance procedures are required, there might be delays beyond our original delivery estimates - kindly liaise with our Customer Service to get new estimated delivery times.


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