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I have bought an item on promotion or with a voucher. What amount will you refund me?

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For items purchased on sale, the amount refunded will be the exact amount paid, and not its original value. For example: If you purchased an item on sale for ₱ 900 and its original value was ₱ 1,800, we will refund you ₱ 900.

If you purchased an item with a voucher, we will refund you the amount you paid for the item and provide you with a replacement voucher with the same value as the original voucher.

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