Submit a request
Welcome to Lazada Help Center
Lazada Help Center
Products on Lazada
Orders Changes Cancellations
Vouchers and Promotions
Returns and Refunds
Can I call Lazada to place an order?
Can I place a corporate/bulk order?
Can I use a credit card which is not under my name to place an order?
Do you keep my credit card details?
How can I order without an account on Lazada website?
How can I pay using helloPay?
How do I check if a product is available in Lazada?
How do I contact Lazada customer service?
How do I know if my payment transaction is successful?
How do I pay cash for items not available for COD?
How do I place an order?
How to remove an item in your shopping cart?
I am a merchant. How can I contact Partner Support?
I have ordered and confirmed payment with Lazada. What should I do next?
What are the payment methods available?
What is COD?
Where can I drop my CV to be a part of Lazada team?
Where can I request for a Sales Invoice?
Which credit cards are accepted for payment?
Why am I not able to make a payment with my Paypal account?
Why was my order charged the wrong amount?
Will I receive any order confirmation after placing an order?